Customer Testimonials

Here Are a Few of Our Customer Testimonials


Our Furniture is ASTOUNDING! Stunning and such an incredible finishing touch to our home. Thank You Lisa, for all your professional advice and care in our planning, designing and execution of the order & delivery of our purchase. We could not have done it without you!...Thanks so very much to you and Casual Furniture World…nice to know the furniture industry lives on strong.
God Bless. Best Regards,

T Lynch


We would like to thank you (Regina) and Casual Furniture World for the exceptional furniture and, of course, service we received from you. We want to recognize your valuable patience and expertise. We love the look and quality of the furniture you recommended.
-The Allens


Hi Ryan, We love everything so much. Thanks for all your patience in working with us.
-Patsy


Hello Lisa, My wife and I want to thank you for doing such an exceptional job with our furniture order! From the beginning, your professionalism, communication and attention to detail have been exceptional. Our experience purchasing all of our patio furniture through Casual Furniture World has been nothing short of stellar.
-M Tenan


Thank you for the excellent customer service!
- D. Ledford


Worked with Lisa on an internet custom furniture order. She shipped about seventeen pieces to TX that were custom made from Ebel, Tropitone, Pride Castelle, and Treasure Garden Umbrellas. She was very patient, had competitive pricing and did a very thorough and good job with my lanai and outdoor space. It looks amazing! Thank you Lisa. If you are ordering out of state and looking around I highly recommend to call Lisa. She is great with design, color, pricing, and attention to detail.
- M. Smith


"Definitely giving CFW TOP reviews for customer service !! Thanks again!"
- R. Hutcheon


"I want to thank you profusely for your help. You truly have amazing customer service and you are an advocate for anyone seeking assistance. I was very impressed with your follow up and communication. You went above and beyond…"
- V. Grec


"Dear Lisa,
Thanks so much for all the information. I received the catalog you sent and the receipt for my purchase. Thanks again for the great customer care you provided. Not only do you know your product, but you are a great communicator and just wonderful at what you do. If I need any product that you are able to get, I will contact you first. It was just plain great working with you… I still can't believe how fast those tables came. Thanks again so much!"

- C. Harris


"It is easy to see why people shop at Casual Furniture World...your products are exceptional...your service is exceptional. I just had the burners replaced on my 7 year old TEC grill and could not be any happier with everything!...Thank You!"
- D. Hamby


"Hi Lisa,
Our furniture got here today and we LOVE it! It is gorgeous!!!! We're very happy!…
Next year we'll be ordering additional furniture so plan on another call from us...I also want to thank you for all your help in selecting our furniture, you were so very helpful, thoughtful, efficient and great at your job! Thank you…Thank you…Thank you…"

- S. Wilcynski


"Thank You Melissa,
You have restored my faith in american business that believes in Quality Product and customer service. I just spoke to the tenants yesterday. They are very happy with the servicing of the fireplace and the courtesy of your service personnel. You did everything you promised Melissa.
Thank you again from the Netherlands and Yadkinville."

- R. Waddell


Hi Lisa, Just wanted to say thank you very much for your expertise, efficiency and excellent service! The cushions for my Kingsley-Bate chairs arrived today completing the order and my lanai now looks fabulous. We are both very, very happy and I would not hesitate to call upon you again. With appreciation,
K. Ingrando


Dear Josh,Over the last several days I have been dealing with Lisa Mathias to order some fabric from Brown Jordan. We have several sets of outdoor furniture which we bought through Broyles. They no longer handle the line, and recommended I call Lisa. I know my order was not a big deal. Lisa treated me as if I were the most important customer you have. Her follow up was incredible. She even left messages to tell me what was going on, even when she had not been given an update from Brown Jordan. I asked Lisa if I could let you how much I appreciated her help.
Regards,
C. Crawford