Shipping & Delivery

What Forms of Payment Do You Accept?

We accept most major credit cards, personal check or money order. A 50% deposit is required to place an order, unless it is a quick ship item, which requires payment in full at the time of the order.

When Will My Order Ship?

Most of the manufacturers we carry ship within 4 to 5 weeks, depending on variables such as availability of stock (frames), fabric inventory and cutting schedules. Your sales consultant will review this with you when placing your order

How Does My Order Ship?

Smaller items will ship either UPS or Fedex Ground. All else will ship via Tractor Trailer and will need full street access. If your home is in a gated community or has limited access, other arrangements can be made. Please discuss this with your Sales Consultant at the time of order.

Do I Need To Be Present For My Delivery?

If your order ships UPS or Fedex you do not need to be present for delivery.

If your order ships by freight carrier you must be present to inspect the boxes as they come off the truck and to sign for delivery. Be sure your box count matches what is on the bill of lading.

What Type of Shipping Methods Do You Use?

Smaller items will ship either UPS or Fedex Ground. If shipping factory direct to your home, your order will ship by curbside delivery. You do need to be present to accept your order.

We also provide full service, set-up delivery. Your order would ship to us in North Carolina and we would use one of our contract carriers to schedule your delivery. They will un-box, do most assembly if required, place the furniture and remove any packaging materials.