30 Day Satisfaction Guarantee

If you love the look of your furniture, but end up not loving the feel, now you don’t have to worry about the mess of return policies until you are ready. Our furniture 30 day satisfaction guarantee makes things easier than ever. If you are unsatisfied with your purchase within the trial, let us know and we will come pick it up and refund the purchase.

Our satisfaction guarantee is broken down into three simple steps

We deliver your items right to your door (and assemble them for you!)

If you chose to return an item, we’ll come back and pick it up

You can exchange out your furniture for something else in stock at retail price.

Casual Furniture World’s delivery fees are nonrefundable. Currently, our pick up services to local orders only, within 50 miles of our store location, and excludes special orders.


It's That Simple!

Once you’ve sampled a set for yourself, you’ll get a better idea of the look and feel of each piece over those next 30 days. We want to ensure you love your outdoor space. If something doesn’t feel right, it’s not meant to be. Just give us a call, so we can arrange a pick up time, so you won’t have to deal with all the hassles of sending it back on your own.


Not to mention, with every 30 day guarantee you’ll experience our white glove delivery service, which includes installation, clean up, and if necessary, pick up. Just because something wasn’t the perfect fit, doesn’t mean you should have to stress.

Our 30 Day satisfaction guarantee applies to all of our furniture products

  • Adirondack chairs, chaise lounges, benches and more


  • Sofas, and sectionals – everything essential to outdoor seating


  • Dining sets, end tables, all of your patio dining necessities

  • Fire up the grill, and try it for yourself


  • If you don’t love the product, give us a call


  • We’ll accept your grill, used or unused, for a full refund

Our 30 Day Grill Guarantee applies to all our outdoor grills

Visit One of Our 3 Locations

Explore all the possibilities of your outdoor living space with our team of designers, at one of our three store locations.
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