Lifetime Members Receive:

(on all purchases from the date of membership)

    • Extended Lifetime Guarantee against manufacturer defects for as long as you own your furniture

    • 5 Year Accidental Fabric Protection

    • 1% Rewards Points

    • 10% off all gas fireplace and grill service calls

    • 10% off grill accessories

    • 10% off delivery fees

Our trial is broken down into three simple steps:

Our white-glove service includes:

We deliver your items right to your door (and assemble them for you!).

If you chose to return an item, we’ll come back and pick it up.

We will fully refund your original payment.

Casual Furniture World’s delivery fees are nonrefundable. Currently, our pick up services to local orders only, within 25 miles of our store location, and excludes special orders.

Yes - it’s really that simple!

Once you’ve sampled a set for yourself, you’ll get a better idea of the look and feel of each piece over those next 30 days. We want to ensure you love your outdoor space. If something doesn’t feel right, it’s not meant to be. Just give us a call, so we can arrange a pick up time, so you won’t have to deal with all the hassles of sending it back on your own.

Not to mention, with every 30 day trial you’ll experience our white glove delivery service, which includes installation, clean up, and if necessary, pick up. Just because something wasn’t the perfect fit, doesn’t mean you should have to stress.

Additional Warranty Details

Warranty Information

Many of our vendors are backed by a manufacturer’s warranty. Please contact your sales associate or our warranty department to request more information or a copy of a manufacturer’s warranty. All warranty claims must be accompanied by an ORIGINAL sales receipt and photographs.

Casual Furniture World Warranty

The following vendors are protected with the following warranty, provided by Casual Furniture World. This list may be modified at any time, with or without notice.

      • HAI
      • Gathercraft
      • Woodard (limited collections)
      • Lloyd Flanders (limited collections)

5 year frame structure.

Wrought iron and aluminum products are protected against structural failure such as broken tubes or welds for a period of 5 years from the original date of purchase.

3 year wicker weave/paint finish

Wicker weaves and paint finishes are protected against unraveling, failure, cracking, peeling and blistering for a period of 3 years from the original date of purchase

1 year fabric

Cushions and fabrics are covered against seam failure and/or defect for a period of 1 year from the original date of purchase.

What is not covered?

This warranty does not cover: failures caused by misuse, abuse, neglect, human error (such as cuts or stains) failure to provide reasonable care, acts of nature (including freeze damage), acts of God, owners modifications, stains or damage caused by chemicals or cleaners, freight damage, broken glass, moving pieces (such as glides or spring plates) and items subject to normal wear and tear (such as foot glides and bumpers). This warranty does not cover minor variations of color or texture in original and/or replacement product.

Additional Warranty Information

Casual Furniture World will attempt to repair or replace a defective piece of merchandise with an exact replacement. If an exact replacement is not available, Casual Furniture World will attempt to replace with a similar piece or offer a store credit for the original purchase price of the defective piece. All warranty claims must be submitted online at Any freight charges for replacement product, after 1 year from the date of purchase, will be the responsibility of the consumer.


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Our 30 day trial applies to all of our furniture products

      • Adirondack chairs, chaise lounges, benches and more


      • Sofas, and sectionals – everything essential to outdoor seating


      • Dining sets, end tables, all of your patio dining necessities

Visit One of Our 3 Locations

Explore all the possibilities of your outdoor living space with our team of designers, at one of our three store locations.
Find your location!
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