I have a single broken wicker strand. Is this covered by the “Lifetime Guarantee”

by Josh Rowell |April 12, 2021

Most likely not.  When we see a single broken wicker strand this is most often caused by misuse, abuse, or a simple accident, bump, or cut.  A defect in workmanship or material with synthetic wicker (covered items) will most often result in multiple and widespread broken strands, widespread color loss or a brittle dry rot-like behavior (easily broken by hand),

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