What is the Company’s Culture?

by Josh Rowell |April 12, 2021

Our Company Culture is reviewed often and is the basis for the way we operate, the way we treat each other and our clients/customers and even helps us decide on which products and Vendors we carry.  Our Culture is a living breathing document and suggestions can by made by our teams to adjust, add to and revise as we see fit (and grow!)

  1. Commitment

I am committed 100% to my personal success, that of my-coworkers and teammates and the Company as a whole.    I am committed to the Vision, Mission, Culture and success of Casual Furniture World, its current and future team, and its clients at all times. I always recommend products and services of Casual Furniture World prior to going outside the company.

  1. Ownership (POINT OF POWER)

I am responsible for my actions, the outcomes that my actions (or lack thereof) will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change. (BE x DO = HAVE)

  1. Communication

I speak positively of my fellow team members, my clients and Casual Furniture World in both public and private. I speak with good purpose.  I do not and will not participate in gossip*, nor will I permit the same to be done in my presence. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

  1. Love what you do (Fun & Balance)

I view my life, and the life of those around me, as a journey to be enjoyed and appreciated.  I love what I do, and if I ever feel that I don’t, I will have an open and honest discussion with my manager to seek possible changes to the WAY I do things, a lateral move within the company or to possibly explore other opportunities.  As a Company, we will fully support and nor retaliate against team members who are open and honest with us in

  1. Fitness

I understand and believe that I must keep myself physically and mentally fit to BE my best.  Physical Fitness requires a plan and goals.  Mental fitness requires reading related to my position and responsibilities, training and practicing.  I understand that the two are closely linked and you cannot have one without the other.   I will encourage the same of my co-workers and team members.

  1. T. E.A.M. Growth (Together Everyone Achieves More)

I must always BE growing both in my profession, my hobbies/interests and as a person.  I understand that I must take ACTION to grow in seeking new sources of information and skills and thought processes.  I will encourage and support the same of my co-workers.

  1. Systems and Processes

I understand that the world’s most successful companies operate on systems and processes which provides consistency.  When an issue arises, I will always first look to systems and processes for a solution before an individual. I will follow the systems that are in place and I will suggest system improvements as I see necessary.

  1. Integrity

I always speak the truth and act in an honest manner. What I promise is what I deliver. (UNDER PROMISE – OVER DELIVERY) I only ever make agreements with myself and others that I am ABLE to and willing keep. I communicate potentially broken agreements at the first opportunity, and I clear up all broken agreements immediately.

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