Gas Fireplace Service Request

Please fill out the form below and someone will reach out to schedule your fireplace service.

If you need further assistance please chat with us, contact us at 336-760-1766 or click the button below to send us a message. We look forward to becoming your trusted source for all your grill services.

Contact us

What gas fireplaces do we service?

    • Empire (White Mountain Hearth)
    • Firetainment
    • Grand Canyon
    • Hargrove
    • Hearthstone Gas Products
    • HPC
    • Jotul Gas Products
    • Kozy Heat
    • Majestic
    • Monessen
    • Pacific Energy Gas Products
    • Plank & Hyde
    • Rasmussen
    • RH Peterson
    • Superior
    • Vermont Castings Gas Products

What do you get with our gas fireplace service?

Our dedicated and qualified technicians will perform full inspection and service of your fireplace and gas logs such as:

  • Inspection of install cutoff per code
  • Check and inspect carbon monoxide detectors in the home and test the battery if it's within reach
  • Vacuum logs and fireplace interior
  • Burner cleaning
  • Pilot light inspection and cleaning
  • Battery replacement in receiver box and remote
  • Log replacement (Vent free logs will be replaced according to owners manual)
  • Glass cleaning (Direct vent only)
  • Ensure pilot light is on and working optimally
  • Overall operation test and inspection
  • Remote control and receiver installation

Our technicians will document and make any recommendations of replacement parts if needed. (Installation of parts not included in service fee)