Our showrooms, phones and chat are open! Our showrooms are open Monday thru Saturday from 9:00 AM – 4:00 PM. As a precaution, we are limiting our number of staff on-site and appreciate your patience. We ask that all customers please wear a face mask and abide by at least 6′ social distancing. Please see the important information below regarding order pickup and delivery.
Operations Update
What you need to know:
SHOWROOM OPERATIONS
The safety and health of our community, employees and customers is of utmost importance. For this reason, we will be operating our showrooms by appointment only and as “1 in and 1 out” for those without an appointment. We will also offer at-home design consultations. We hope this policy will give you the confidence for a safe shopping experience. For both your and our safety, our associates will be maintaining hand washing and a minimum of 8’ “social distancing” during your visit or our visit to your home. Most, if not all, of the follow up after a design appointment will be via email, phone and other virtual means. We will be more than glad to video chat, facetime, and mail or deliver samples, catalogs and fabric swatches.
DELIVERIES
Our delivery personnel will only be making outdoor and open-air deliveries such as screen porches, patios, decks and docks. If your delivery requires our team going through your home we will ask to reschedule at a later date or except a “threshold delivery”. During delivery, we will be maintaining a minimum of 8’ social distancing and limiting our interaction with homeowners. We will utilize photos as “Proof of Delivery” instead of requiring a signature.
PICKUPS
Our warehouse will be open for pickups Mondays, Wednesdays, Fridays and Saturdays. Please schedule your pickup with your sales associate or by calling our warehouse at 336-397-4917. We will be maintaining social distancing during your pickup. Please bring all necessary tie downs and blankets. Per our standard pickup policy, our teams are not authorized to secure items in or on your vehicle. We will also use photos for “Proof of Pickup” instead of requiring a signature.
We will be answering phone calls and emails during normal business hours. We’re also available via chat.
Creating the perfect outdoor entertainment space takes time, but with the right vision, your backyard will become everyone’s favorite destination.
At Casual Furniture World, we take your vision seriously and will work with you to create the space of your dreams. Throughout your purchase, you’ll be assisted by one of our designers to create and customize every piece of furniture to suit your needs.
From your initial design consultation, until the final home delivery and installation, we’ll help you find the right furniture, and customize its features to achieve the design of your dreams.
Build sectionals to your specifications, changing the overall layout of your piece.
All cushions can be customized, based on firmness, thickness, design, and style
Make a structure that fits your space, by exploring our furniture add ons. Will vary based on the material
Structural add ons are applicable to the majority of materials we offer, such as teak, wood, and metals
Rerrange the layout of your sofa or sectional to suit your entertainment needs
Create the perfect cushion, based on your style, firmness, design preferences
$50 off your next purchase
of $1000 or more.
