Design Consultations

Book your consultation

Our showrooms, phones and chat are open! Our showrooms are open Monday thru Saturday from 9:00 AM – 6:00 PM and Sundays 12:00 PM – 5:00 PM. As a precaution, we are limiting our number of staff on-site and appreciate your patience. We ask that all customers please wear a face mask and abide by at least 6′ social distancing. Please see the important information below regarding order pickup and delivery.

Please request an in-store consultation or give your local store a call. Our in-home design consultations will be conducted virtually for the protection of our customers and team members.

Schedule a Video Call with our Team!

Our doors are open….literally. We will be keeping our doors open so you won’t have to touch door handles.

We’re all washing our hands at scheduled times (at least 5 times a day) in addition to regular hand washing.

We have designated our showrooms to be a Hand-shake free zone.

We will be practicing social distancing by keeping a 6′ radius from others.

Operations Update
What you need to know:

SHOWROOM OPERATIONS

The safety and health of our community, employees and customers is of utmost importance. For this reason, we will be operating our showrooms by appointment only and as “1 in and 1 out” for those without an appointment. We will also offer at-home design consultations. We hope this policy will give you the confidence for a safe shopping experience. For both your and our safety, our associates will be maintaining hand washing and a minimum of 8’ “social distancing” during your visit or our visit to your home. Most, if not all, of the follow up after a design appointment will be via email, phone and other virtual means. We will be more than glad to video chat, facetime, and mail or deliver samples, catalogs and fabric swatches.

DELIVERIES

Our delivery personnel will only be making outdoor and open-air deliveries such as screen porches, patios, decks and docks. If your delivery requires our team going through your home we will ask to reschedule at a later date or except a “threshold delivery”. During delivery, we will be maintaining a minimum of 8’ social distancing and limiting our interaction with homeowners. We will utilize photos as “Proof of Delivery” instead of requiring a signature.

PICKUPS

Our warehouse will be open for pickups Mondays, Wednesdays, Fridays and Saturdays. Please schedule your pickup with your sales associate or by calling our warehouse at 336-397-4917. We will be maintaining social distancing during your pickup. Please bring all necessary tie downs and blankets. Per our standard pickup policy, our teams are not authorized to secure items in or on your vehicle. We will also use photos for “Proof of Pickup” instead of requiring a signature.

We will be answering phone calls and emails during normal business hours. We’re also available via chat.

Creating the perfect outdoor entertainment space takes time, but with the right vision, your backyard will become everyone’s favorite destination.

At Casual Furniture World, we take your vision seriously and will work with you to create the space of your dreams. Throughout your purchase, you’ll be assisted by one of our designers to create and customize every piece of furniture to suit your needs.

From your initial design consultation, until the final home delivery and installation, we’ll help you find the right furniture, and customize its features to achieve the design of your dreams.