Guardsman Accident Protection Plan Claim

Guardsman Accident Protection Plan Claims

Your 5-year Guardsman Accident Protection Plan covers the eligible outdoor furniture in your order. Here's how to use it.

To file a claim, contact Guardsman directly800-253-3957or start your claim online at guardsman.com
5business days to report

How to file a claim

Blot itFor a spill or stain, gently blot with a clean, dry cloth. Don't use cleaners or try further treatment.
Report it within 5 business daysCall Guardsman at 800-253-3957 or go to guardsman.com within 5 business days of the stain or damage happening, or the claim can be denied.
Have your details readyYour receipt from Casual Furniture World, your plan information, and a description or photos of the damage.
Guardsman takes it from thereThey'll give you cleaning guidance, send a technician, or arrange a repair or replacement.

Covered: stains

Food & drink
Human & pet stains
Ink & marker
Suntan lotion & oils
Bleach & chlorine

Covered: accidental damage

Rips, tears & punctures
Burns & heat marks
Broken table tops
Broken welds
Rocker, swivel & glider mechanisms
Scratches, chips & cracks

Not covered

Everyday wear & soil build-up
Perspiration, hair & body oils
Damage caused by fire

Why it's worth having

Expert repairsGuardsman technicians remove stains and repair your furniture.
5 years of coverageProtection that lasts well beyond a standard manufacturer warranty.
One call to startGuardsman handles your claim directly, start to finish.
Your whole orderEvery eligible furniture piece in your order is covered by one plan.

This page is a summary only and is not your protection plan. Coverage, limitations and exclusions are set out in your Guardsman plan terms and conditions. Questions about your order? Contact Casual Furniture World.