Gas Services/Fireplace Technician

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At Casual Furniture World, we envision a world built on trust and expertise. You will work with a team of dedicated professionals. You will join our mission to provide peace of mind to our customers. You will make an impact by ensuring safety and quality in every installation and repair.

We relentlessly pursue excellence. We are obsessed with customer satisfaction. We deliver peace of mind, every time.

Our Culture:

We build our team around high energy, mutual respect, and elite craftsmanship. If you are a professional who takes immense pride in flawless technical execution, safety compliance, and clear customer communication, you will thrive here. We don't just offer a job; we provide a stable, professional career path where your technical skills are genuinely valued and rewarded.

What We Offer (The Perks)

To support our field team in delivering excellence, we provide:

• Top of the market compensation 

• Health Benefits, 401k Match, PTO, Holiday Pay, etc.

• Company Vehicle & Gas Card: Modern, well-maintained service truck provided for all field dispatches.

• Tools: Consistent support to ensure you are operating with top-tier professional gear.

• Streamlined Technology: Up-to-date digital dispatching and documentation software to eliminate messy paperwork.

• Work-Life Balance: Predictable, stable daytime scheduling, Monday thru Friday schedule—No working weekends and no exhausting 24/7 or late-night emergency HVAC on-call rotations.

• Paid Licensing & Training: Continuous manufacturer-certified seminars, plus full financial sponsorship for apprentices working toward their official gas licensing.

Career Tier Opportunities

• Technician Apprentices/Trainees

• Experienced/Developing Technicians

• Licensed Gas Service Technicians

Key Responsibilities

• Install, service, and diagnose gas fireplace appliances, including gas logs, inserts, and related components.

• Troubleshoot and repair technical issues with gas appliances accurately, aiming for first-visit resolution.

• Ensure all fireplace installations and repairs comply with local and state safety regulations and standards.

• Maintain detailed documentation, including photographs and checklists, for all services and installations.

• Provide exceptional customer service, ensuring a positive and reassuring experience for clients in their homes.

• Stay current on new products and attend regular training seminars with distributors and manufacturers.

• Diagnose and repair technical issues with gas grills for brands we service.

• Accurately measure fireplaces to determine appropriate fireplace glass doors for installation.

• Prepare estimates for new gas appliance installations, including measuring fireplaces, determining appliance compatibility, and planning gas line routing and length.

Core Physical & Operational Requirements (All Tiers):

• Excellent problem-solving skills and strong technical aptitude.

• Strong customer service skills with a focus on client satisfaction.

• Ability to lift up to 75 pounds without assistance.

• Ability to bend, stoop, kneel, crouch, and crawl to access tight spaces and work at floor level.

• Valid driver's license with a clean driving record (required for field operations).

Ready to Level Up Your Career?

If you are a dedicated professional seeking a dynamic role with a growing company, apply today! We are looking for individuals who are committed to safety, quality, and providing peace of mind to our customers.

Apply Today!